LC Coordinator (Lounge Coordinator) - Alpha Karaoke Bandung

Join Alpha Karaoke, a leading entertainment venue in Bandung, as our Lounge Coordinator (LC Coordinator)! We are seeking a dynamic and customer-focused professional to oversee the smooth operation of our premium lounge areas, ensuring an exceptional experience for our guests. In this role, you'll be the heart of our lounge, managing staff, coordinating events, and creating a vibrant atmosphere that keeps our customers coming back.

As the LC Coordinator at Alpha Karaoke, you'll play a crucial role in maintaining the high standards of service that have made us a favorite among locals and tourists alike. Our lounges are the perfect blend of relaxation and entertainment, offering a variety of drinks, music, and games. You'll be responsible for ensuring that every detail is perfect, from the ambiance to the service, creating a memorable experience for our guests.

If you're passionate about hospitality, enjoy working in a fast-paced environment, and have a knack for building strong relationships, we want to hear from you. Alpha Karaoke offers a competitive salary and a dynamic work environment where your ideas and contributions are valued.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of the lounge, ensuring high standards of cleanliness and organization
• Manage and train lounge staff to deliver exceptional customer service
• Coordinate and promote special events, promotions, and activities to attract and retain customers
• Monitor inventory levels and ensure timely restocking of supplies
• Handle customer inquiries and complaints, ensuring a positive and satisfactory resolution
• Collaborate with other departments to ensure seamless guest experiences
• Maintain accurate records of sales, customer feedback, and operational metrics
• Promote and uphold the brand values and standards of Alpha Karaoke

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a similar role in the hospitality or entertainment industry
• Proven track record of managing staff and ensuring high service standards
• Strong organizational and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work well under pressure and in a fast-paced environment
• Familiarity with POS systems and inventory management software
• Knowledge of local regulations and industry best practices
• Passionate about creating memorable guest experiences

🛠️ Keahlian

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